Terms &
conditions

Kozy Marbella

Welcome to Kozy Marbella.
These Terms & Conditions (“Terms”) govern your access to and use of our website [www.kozymarbella.com] and the services we provide to property owners.

By accessing our website or entering into a service agreement with us, you agree to be bound by these Terms.
If you do not agree, please do not use our website or services.

About Kozy Marbella

Kozy Marbella
Address: [insert address]
Email: [info@kozymarbella.com]
Website: [www.kozymarbella.com]

Kozy Marbella is a property management company based in Marbella, Spain, providing short-term rental management and related services to property owners.

Scope of services

Kozy Marbella offers property management and related services, including (but not limited to):

  • Short-term rental management and coordination;

  • Guest communication and check-in/out services;

  • Cleaning, maintenance, and property care;

  • Listing management and marketing on booking platforms;

  • Owner reporting and financial management.

Specific services, fees, and terms of collaboration are defined in a separate Management Agreement signed between Kozy Marbella and each property owner.

Website use

The Kozy Marbella website is intended for informational purposes only and is directed exclusively at property owners.
It is not a booking platform and does not facilitate reservations or payments from guests.

By using the website, you agree:

  • Not to use the site for unlawful, misleading, or harmful purposes;

  • Not to attempt unauthorized access to any system, data, or network;

  • Not to use the website content without permission for commercial or competitive purposes.

Kozy Marbella reserves the right to modify or discontinue the website at any time without notice.

No guarantee or Warranty

While Kozy Marbella strives to provide accurate and up-to-date information, we do not guarantee that:

  • All information on the website is complete, accurate, or current;
  • The website will be free from interruptions, errors, or technical issues.

All content is provided “as is” and “as available.”
Kozy Marbella disclaims all warranties, express or implied, including but not limited to warranties of fitness for a particular purpose or non-infringement.

Property management agreements

Entering into any management or service relationship with Kozy Marbella requires a signed written agreement.
That agreement will define:

  • The scope of services;

  • Fees and payment terms;

  • Duration and termination conditions;

  • Responsibilities of both parties.

These Terms & Conditions supplement, but do not replace, any specific contractual terms agreed in writing.

Fees and payments

Unless otherwise specified in a written agreement:

  • Fees for management services will be invoiced according to the schedule agreed with the property owner;
  • All payments must be made in euros (€) via bank transfer or other approved methods;
  • Late payments may result in service suspension or applicable interest charges as permitted by law.

Limitation of liability

To the maximum extent permitted by law, Kozy Marbella shall not be liable for:

  • Any indirect, incidental, or consequential damages;

  • Loss of income, revenue, or business opportunities;

  • Acts or omissions of third-party providers (e.g., cleaning, maintenance, booking platforms).

Our total liability for any claim shall not exceed the total amount paid to Kozy Marbella for the service concerned.

Intellectual property

All website content — including text, logos, graphics, and design — is the property of Kozy Marbella or its licensors and is protected under intellectual property laws.

You may not copy, reproduce, distribute, or modify any part of this website without prior written permission.

Data protection & privacy

Your privacy is important to us.
All personal data collected by Kozy Marbella is handled in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).

By using our services or contacting us, you acknowledge that you have read and understood our Privacy Policy.

Third-party links

Our website may contain links to third-party websites (such as booking platforms or local service providers).
Kozy Marbella is not responsible for the content, privacy policies, or practices of those third-party sites.

Force majeure

Kozy Marbella shall not be held liable for failure or delay in performing obligations due to causes beyond its reasonable control, including natural disasters, war, strikes, government actions, or technical disruptions.

Governing law and jurisdiction

These Terms and any dispute arising from them shall be governed by and construed in accordance with Spanish law.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Málaga, Spain, unless otherwise agreed in writing.

Modification to the terms

Kozy Marbella may revise these Terms & Conditions from time to time.
The updated version will be published on our website with the new effective date.
Continued use of our website or services after such changes constitutes acceptance of the updated Terms.

Contact information

For questions regarding these Terms & Conditions, please contact:
info@kozymarbella.com
Marbella, Spain

The latest version will always be available on our website.